How we work

Initial FREE consultation

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Firstly it would be really nice if we could get together for our initial FREE no-obligation consultation (If you are a bit far away then we can take briefs remotely so dont worry!). 

In order to create your ideal website we really need to understand your business and what you need to achieve from your website. So during the consult we will ask you a whole bunch of questions about your products, service, brand, customers & logo etc.

We will document our meeting and this document will form the basis of our agreement to work together. You will be able to revise this document, to ensure that it fully reflects your online needs before finally placing your order.

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Upon receipt of order

1. Text. We will ask you to provide your text (ideally in a word document)
2. Images. We will ask you to provide your images (via email - or disk if you have many)
3. Logo. We will ask you for your logo, if you do not have one then we can create one for you for an additional fee or we can do something very basic.
4. Set up. A member of the development team will be in touch either by email or phone to clarify and issues and to ask for any further information that might be needed before starting on the design.
5. Mock-up. Our design team will mock up an illustration of your website design
6. Review. You will be able to review the design and have a number of iterations until you are completely happy with the design concept
7. Build. We will then commence on the coding of your chosen design
8. Final Review. Often once the website is built and the content in place, the design often requires some minor changes, so we will do another review of the design at this stage
9. SEO. We need to make sure the website can be found by search engines. This process will involve a little of your time but we will provide full information when we get to this stage
10. Email. Set up any email accounts that you require
11. Set up web stats.
12. Finally - go live!

Lead time - Note during busy periods our lead in time from clearance of payment to starting the mock ups can be 2 weeks.

Full terms and conditions >>