b:web build websites and relationships

It’s hard to get to know a client’s business if you don’t also know the people engaged in it day to day. We know this works both ways, and the b:web team are always happy to meet face to face in order to better understand each other.  b:web, which launched in 2004, is owned and managed by technical directors Zoe and Chris.

Our in-house expertise means that we can deliver quicker than agencies that outsource, and our vision for your online business won’t be diluted.

We are proud to be part of the Surrey business community and as well as organising The Big eCommerce Conference, we  run regular workshops for our customers and as part of the Continuing Professional Development for The Chartered Institute of Marketing.  We’re members of the Surrey Chambers and have recently been nominated for the Toast of Surrey business award.

We also have a second web design branch in Plymouth, Devon.

Getting Started

Getting started

The next steps

The next steps





The final hurdle

The final hurdle

Digital aspects

  • Website Design
  • Website Development
  • Application Development
  • eCommerce Design & Build
  • PHP/MySQL application development
  • WordPress
  • Content Management
  • Landing Pages
  • Responsive Web Design
  • Mobile Websites
  • User Experience

Graphical & design work

  • Infographics
  • Brand Identity
  • Office Graphics
  • Internal Documents
  • Presentations
  • Brochures
  • Exhibition Graphics
  • Business Stationary
  • Illustrations
  • Packaging Design
  • Banner Designs

SEO & marketing

  • Search Engine Optimisation
  • HTML Emails
  • SEO Training
  • Social Media Campaigns
  • Blogging
  • PPC
  • Newsletters
  • Social Media Training
  • Marketing Consultancy

Meet the Team

ZoeThe Boss!
RichardSenior Web Developer
DanWeb Systems Architect
StephCreative Director
SiobhanGraphic Designer
CharlotteGraphic Designer
PatrickDigital Marketing Executive
NaomiDigital Media Director

Zoe Brown – Managing Director (The Boss!)

Zoe has been working in IT since leaving university where she studied computing over 14 years ago. Her corporate background at Brittany Ferries and Thomson Reuters included time spent heading up a team of UX (User Experience) internet specialists.

Zoe is a regular business speaker at conferences including a recent Unilever eCommerce Conference, our own The BIG eCommerce Conference and is involved with delivering continued professional development programmes for the Chartered Institute of Marketing. This autumn she will be be speaking at the international WebIT Congress, Turkey and also the SellerDeck Conference sponsored by Paypal.

Special powers: user experience, search engine optimsation (SEO), project management, online marketing + writing enormous lists!

Follow Zoe on twitter @bwebzoe


Chris Ashby – Director of Technology

Chris knows just about everything there is to know about online technology.  Which means all our clients’ online applications work – every time. Chris has over 15 years of professional programming experience including at a corporate level and a passion for new technology. He is committed to ensuring that b:web’s standards remain high and that our solutions are current and secure.

Chris spends most of his time turning our challenging specifications into highly polished eCommerce websites on a variety of platforms.  Chris is usually up to his eyes in API’s, frameworks and payment gateways but is always on the end of the phone for assistance with customer support.

Special powers:  eCommerce, Actinic, Opencart, Magento, LAMP, applications  + the dreaded coffee machine!

Follow Chris on twitter @bwebchris


Mark Inwood – Manager

Mark joined the team in 2013 as the Manager of the Surrey studio. Mark leads business development for Surrey and is mostly involved in client management, project management and keeping the team busy. He loves to hear about your ideas and likes a challenge.

Along with his own skills in business development and various aspects of online marketing, Mark also employs the extensive knowledge of the team to help create and develop the best web solutions for clients.

In a previous life Mark has built mountain bikes, shipped very large cargo and dabbled in rocket science.

Mark loves spending time with his family, anything with an engine and gadgets. But he dislikes onions, parking tickets and coffee!

Special powers: business development, project management, search engine optimisation, pay per click.

Follow Mark on twitter @bwebmark


Richard Jeffery – Web Developer

Having worked with various aspects of the web for several years Richard decided to pursue a career as a Web Developer and joined b:web in 2011 to do exactly that. He has experience with numerous different web applications including forums and content management systems ensuring they work exactly as they should and remain easy to use.

Richard is responsible for pixel perfect translations of our designs into CMS websites and training clients on how to use them. Richard’s keen eye for detail and approachable manner means that he’s a big hit with our clients.

Special powers: HTML, Ajax, CSS , jQuery, WordPress, eCommerce, web standards + sandwiches and/pizza.

Follow Richard on twitter @bwebrichard


Dan Walker – Web Systems Architect

Dan is our Web Systems Architect here at b:web, working on a number of our development projects.

Since becoming self-taught in programming, he has built up over 11 years of experience. He has worked on a number of large scale projects for multinational software companies and has also built bespoke online payment solutions and CMS platforms.

When not working, Dan loves spending time with his new family, developing his own OpenSource PHP Framework and doing DIY projects around his house and garden.

Special powers: Bespoke Development, PHP Frameworks, API Integration, LAMP Server Management, Eat a whole packet of biscuits in one sitting.


Steph Sharp – Creative Director

Steph is hugely experienced with 15 years working in all aspects of graphic design.

Early career saw Steph as the Display & Graphics manager for a chain of some of the largest Garden centres in the UK.  Responsible for the presentation of the garden centres through displays and graphics,  ensuring consistent brand image is maintained both internally and externally.  Steph has also worked for a leading UK Medical Software Company,  pioneering work in the improvement of maternity care in the UK.  Where she was tasked with all design implementation for the company from on-line training software for midwives right through to illustration and animation.

Steph will make sure that your business looks beautiful and that your messages are consistent through all of your communications.

Special powers: brand styling, graphic design, website design, print design, perfectionist, playing netball!

Siobhan Wright – Graphic Designer

With a BA Hons Degree in Graphic Design and Interactive Media Siobhan is able to design across print and digital mediums. Her degree and previous career within the industry has enabled her to understand various creative platforms, Siobhan is at home with Photoshop, In Design, Illustrator and Dreamweaver.

Siobhan enjoys working on a diverse range of creative projects and is always intrigued to learn more in the fast growing digital world.

Special powers: Graphic & digital design, creative, team player, passionate and driven with a strict attention to detail. Plus Juggling (her kids!)


Charlotte Tebutt– Graphic Designer

With a GNVQ in art and HND in graphic design Charlotte enjoys doing anything creative, from painting and sketching to branding and web design. In her spare time Charlotte enjoys illustrating and learning CSS and html.

Special powers: Illustrator, Photoshop,


Patrick Macgougan – Digital Marketing Executive

Patrick has been working in marketing since 2006 and digital marketing since 2009. He has worked with national and international brands, in both B2B and B2C, across retail, technology, sports and food, covering social media marketing, SEO, mobile marketing, campaigns and strategy. As a business and technology enthusiast, he is always up to date on the latest digital news and trends around the likes of social, Google and mobile.

In his spare time he likes to travel, read and can occasionally be seen at the gym.

Special powers:  marketing, SEO, social media and latest digital trends


Naomi Smith – Graphic and Website Design Executive

Naomi has been a core member of the b:web team since 2006. She has grown from an initial admin role into fully fledged front end website developer and held several roles within the company starting as a junior. Naomi is studying for a Graphic Design degree at University in her spare time.

Naomi spends her time in client discussions planning projects and creating client briefs and because of her technical background she’s be perfectly positioned to make recommendations.

Special powers:  HTML emails, social media, graphic design, compulsive list writer and organiser