You can approach us…
It’s hard to get to know a client’s business if you don’t also know the people engaged in it day to day. We know this works both ways, and the b:web team are always happy to meet face to face in order to better understand each other. We’ll never outsource any of our work, leaving you talking directly to us any anytime you need.
Website Planning Workshop
All our projects commence with a group workshop - you and us. Good project planning is the key to achieving success. Planning allows all stake-holders to formulate and agree an overall strategy, as well as flesh out the finer details. A written website project brief will be produced for you to review.
We'll start by examining the content to be published and developing an understanding of how visitors will interact with it. Content may take a number of forms: blogs, news archives, PDFs, downloads, videos, newsletters, image galleries and so on.
Detailed wire-frames and sitemaps of the website are drawn up by the team, usually for all key pages to ensure that nothing is missed.
Our solutions will consider that content is likely to change and evolve over time and need to slot in with your off and on-line marketing. You will understand all aspects of the design and all functionality to be produced.
Usually our clients prefer to be fully involved during the creative design process and in keeping with our open door policy, we actively encourage feedback.
We will always document reasons for our design decisions, which will be led by the agreed project goals and our strong design approach, but ultimately this is your website. If you feel passionately about an idea, we will always be there to listen.
We provide a secure client area where you are able to review our work including page designs, options, revisions and our designers notes.
For added peace of mind we guarantee that we'll meet the brief (or we'll try again)
Crucially we understand that even once the designs have been "approved" that some changes may be required during the build stage.
Creating working live mockups of functionality is becoming more and more essential. Because our clients websites tend to be highly media rich and interactive, often a flat image mockup is not enough.
Where required we'll prototype our ideas to illustrate how aspects of your websites will sit together and work.
Graphic design is the final stage where the website is given some polish with the creation of fresh new assets such as banner designs and illustrations. We may also be creating HTML emails, seasonal banners, thank you pages or landing pages.
Effective graphic design can make all the difference to your ongoing marketing and helps to keep your website and digital presence fresh and inviting.
Development is always completed in house and as our developers are also involved in the design stages the process is simple. We provide links to the development servers to allow clients to review progress online at their leisure. All aspects of our work are fully tested and guaranteed.
Ongoing Support and Marketing
We take the ongoing support and online marketing of our clients websites very seriously: HTML emails, SEO, search engine marketing, analytics, PPC, print, strategy - we've got it covered!