b:web build websites and relationships

It’s hard to get to know a client’s business if you don’t also know the people engaged in it day to day. We know this works both ways, and the b:web team are always happy to meet face to face in order to better understand each other.  b:web, which launched in 2004, is owned and managed by technical directors Zoe and Chris.  Our in-house expertise means that we can deliver quicker than agencies that outsource, and our vision for your online business won’t be diluted.

We are proud to be part of the Devon and Surrey business community.  As well as founding The Big eCommerce Conference, we run regular workshops  for our customers and as part of the Continuing Professional Development for The Chartered Institute of Marketing (CIM).  We’re members of both the Plymouth the Surrey Chambers of Commerce and have recently been nominated for the Toast of Surrey business award.

Meet the Team

ZoeThe Boss!
RichardSenior Web Developer
DanWeb Systems Architect
AndrewDigital Designer
SiobhanGraphic Designer
CharlotteGraphic Designer
PatrickDigital Marketing Executive
NaomiGraphic and Website Design Executive

Zoe Brown – Managing Director (The Boss!)

Zoe has been working in IT since leaving university where she studied computing over 14 years ago. Her corporate background at Brittany Ferries and Thomson Reuters included time spent heading up a team of UX (User Experience) internet specialists.

Zoe is a regular business speaker at conferences including a recent Unilever eCommerce Conference, our own The BIG eCommerce Conference and is involved with delivering continued professional development programmes for the Chartered Institute of Marketing. This autumn she will be be speaking at the international WebIT Congress, Turkey and also the SellerDeck Conference sponsored by Paypal.

Special powers: user experience, search engine optimsation (SEO), project management, online marketing + writing enormous lists!

Follow Zoe on twitter @bwebzoe


Chris Ashby – Director of Technology

Chris knows just about everything there is to know about online technology.  Which means all our clients’ online applications work – every time. Chris has over 15 years of professional programming experience including at a corporate level and a passion for new technology. He is committed to ensuring that b:web’s standards remain high and that our solutions are current and secure.

Chris spends most of his time turning our challenging specifications into highly polished eCommerce websites on a variety of platforms.  Chris is usually up to his eyes in API’s, frameworks and payment gateways but is always on the end of the phone for assistance with customer support.

Special powers:  eCommerce, Actinic, Opencart, Magento, LAMP, applications  + the dreaded coffee machine!

Follow Chris on twitter @bwebchris


Mark Inwood – Manager

Mark joined the team in 2013 as the Manager of the Surrey studio. Mark leads business development for Surrey and is mostly involved in client management, project management and keeping the team busy. He loves to hear about your ideas and likes a challenge.

Along with his own skills in business development and various aspects of online marketing, Mark also employs the extensive knowledge of the team to help create and develop the best web solutions for clients.

In a previous life Mark has built mountain bikes, shipped very large cargo and dabbled in rocket science.

Mark loves spending time with his family, anything with an engine and gadgets. But he dislikes onions, parking tickets and coffee!

Special powers: business development, project management, search engine optimisation, pay per click.

Follow Mark on twitter @bwebmark


Richard Jeffery – Web Developer

Having worked with various aspects of the web for several years Richard decided to pursue a career as a Web Developer and joined b:web in 2011 to do exactly that. He has experience with numerous different web applications including forums and content management systems ensuring they work exactly as they should and remain easy to use.

Richard is responsible for pixel perfect translations of our designs into CMS websites and training clients on how to use them. Richard’s keen eye for detail and approachable manner means that he’s a big hit with our clients.

Special powers: HTML, Ajax, CSS , jQuery, WordPress, eCommerce, web standards + sandwiches and/pizza.

Follow Richard on twitter @bwebrichard


Dan Walker – Web Systems Architect

Dan is our Web Systems Architect here at b:web, working on a number of our development projects.

Since becoming self-taught in programming, he has built up over 11 years of experience. He has worked on a number of large scale projects for multinational software companies and has also built bespoke online payment solutions and CMS platforms.

When not working, Dan loves spending time with his new family, developing his own OpenSource PHP Framework and doing DIY projects around his house and garden.

Special powers: Bespoke Development, PHP Frameworks, API Integration, LAMP Server Management, Eat a whole packet of biscuits in one sitting.


Andrew Scott – Digital Designer

Andrew ran his own graphic and web design company for 12 years before joining b:web, with clients including Macleans, Wrigley, Canderel, Nivea and Twinings.

He is the lead designer on most of our website projects and brings his marketing experience and an obsessional eye for detail to every project, to ensure your website’s design is both effective and eye-catching.

He loves Photoshop and Illustrator with a passion, but is also getting very excited over some of the newer design tools like Sketch.

His pet hates include bad typography (it’s really best not to ask him to use Arial on your website – and don’t even whisper “Comic Sans”!), along with bad drivers and anything with cherries in it.

Special powers: Graphic design, Photoshop, and writing emails the length of novels!

Follow Andrew on twitter @bwebandrew


Siobhan Wright – Graphic Designer

With a BA Hons Degree in Graphic Design and Interactive Media Siobhan is able to design across print and digital mediums. Her degree and previous career within the industry has enabled her to understand various creative platforms, Siobhan is at home with Photoshop, In Design, Illustrator and Dreamweaver.

Siobhan enjoys working on a diverse range of creative projects and is always intrigued to learn more in the fast growing digital world.

Special powers: Graphic & digital design, creative, team player, passionate and driven with a strict attention to detail. Plus Juggling (her kids!)


Charlotte Tebutt– Graphic Designer

With a GNVQ in art and HND in graphic design Charlotte enjoys doing anything creative, from painting and sketching to branding and web design. In her spare time Charlotte enjoys illustrating and learning CSS and html.

Special powers: Illustrator, Photoshop,


Patrick Macgougan – Digital Marketing Executive

Patrick has been working in marketing since 2006 and digital marketing since 2009. He has worked with national and international brands, in both B2B and B2C, across retail, technology, sports and food, covering social media marketing, SEO, mobile marketing, campaigns and strategy. As a business and technology enthusiast, he is always up to date on the latest digital news and trends around the likes of social, Google and mobile.

In his spare time he likes to travel, read and can occasionally be seen at the gym.

Special powers:  marketing, SEO, social media and latest digital trends


Naomi Smith – Graphic and Website Design Executive

Naomi has been a core member of the b:web team since 2006. She has grown from an initial admin role into fully fledged front end website developer and held several roles within the company starting as a junior. Naomi is studying for a Graphic Design degree at University in her spare time.

Naomi spends her time in client discussions planning projects and creating client briefs and because of her technical background she’s be perfectly positioned to make recommendations.

Special powers:  HTML emails, social media, graphic design, compulsive list writer and organiser