Thank You!

Thank you for contacting us, we will respond as soon as possible.

Our hours are 9:00-5:30 Monday-Friday so if you send a contact form over the weekend we will aim to get back to you on Monday. Our address and phone number are below.

Our Offices.

HEAD OFFICE

b:web
67 Hyde Park Road, Plymouth
Devon, PL3 4JN. UK

01752 240351

SURREY OFFICE

b:web
Lansbury Estate, 102 Lower Guildford Road, Knaphill, Surrey, GU21 2EP. UK

By appointment only

Questions?

We know that choosing a web agency can be a big step and we promise to always answer your questions in plain English. Please do not hesitate to get in touch if you have any questions at all about our services.
Our HQ’s are in the stunning city of Plymouth in Devon. Our clients are based right across the UK and even internationally.
We have been established since 2004 and our primary service has always been web design and web development. Three of the b:web team members, including our Directors, have been working with web technologies for more than 20 years each.
We are lucky enough to have worked with a really wide range of clients. We particularly enjoy working with like-minded business owners with whom our Managing Director, Zoe, enjoys discussing general business and entrepreneurial life. All of our clients tend to be at the top of their game and incredibly passionate about their products and/or services.
No, never! We thrive on having a team of talented individuals in-house who all have expertise in the different areas of web design, web development and UX. Plymouth is a great hub of talent and we work closely with Plymouth University to provide placements, mentoring and work experience.
We can work very quickly and could potentially design and build a quality small business website with all of the functionality you need in just a few weeks. If you have a tight timescale for your web design project we recommend that you let us know when you place your enquiry. There is no harm in you asking as we may be able to turn things around quickly for you.

We guarantee you will be satisfied that the initial mock-ups for your website design meet your brief. We guarantee this by preparing a full written brief based on your requirements and by offering to start the project from scratch if the initial designs do not meet the brief. We also don’t cap on our amends or revisions.

Our day rate is very reasonable, especially for a web design agency with 15 years of experience. Budgets for our small business websites can start at just 2k depending on your requirements.
We are happy to host your website and would highly recommend that you let us do so. We can also help you to register you domain names and set up email hosting. Our website hosting services can be combined with a website and security maintenance package which we highly recommend.
We offer 12 weeks post live support for bugs and issues with all of our websites. We also offer tailor made support for clients who wish to implement continued website improvements.
If you have an issue with a website that has not been designed and built by us, it is unlikely that we will be able to help you. Sorry, but this type of work can be very time-consuming and costly, so it is usually better to go back to the agency that designed the site for you to remedy any issues.
Well what a great question, we are so glad that you asked!
  1. We are one of the most well-established web design agencies in the UK, we have been operating since 2004!
  2. Our small but highly qualified team have a combined 100 years worth of web design and website development knowledge.
  3. Our directors are very hands-on in the business, working directly on clients web design projects.
  4. We never outsource work.
  5. We love forging ongoing relationships with clients.
  6. We approach every web design project as if it’s our own.
  7. 60% of our business comes from ongoing relationships with existing customers.
  8. We don’t talk in techy jargon.
  9. We don’t think you will find an agency with a better balance of technical, design and commercial abilities.
  10. And mostly we are just really nice to work with!

Kind words

from our clients.

“I first started working with b:web when I worked as PA to the Chief Executive at the Royal School of Needlework. We were looking for a redesign on our website and had just been quoted an astronomical price for a website which as a charity was not viable. b:web offered us a series of costed options at a reasonable price, with access to website designers so we could choose a designer to suit our style and delivered a website that looked good and was easy to update. They also integrated an eCommerce option to the site so that we could start selling online.

When my client “The Great British Woodshop” needed SEO done, I reached out to Zoe and the team for their expertise. They were able to produce a new WordPress site which is much easier to update and optimise and also worked with us to understand the business, produce a great looking website and tailor our SEO to help us with those google rankings. Thank you Zoe and team!”
Kirsty Duffey
Royal School of Needlework
“b:web were commissioned to redesign our website and I am very happy with the results so far. It has been a pleasure to see their designs become reality. Their no quibble attitude to the project was refreshing and added great value. The H.G. Wells brand will now stand out and serve as a testament to all who put so much time and effort into this project. b:web’s advice and assistance has been invaluable to us and I am sure we will continue our excellent relationship with them.”
Director
HG Wells Conference Centre
“With the experience and expertise that b:web offered, we were confident that they would produce a fabulous new website that would be contemporary and easy to use as well as include the new mobile version which is now essential. Throughout the whole process, they were very helpful and gave us regular updates as well as a full training session when the website was complete. We are delighted with the new site and so far the response from clients has been excellent. I would strongly recommend b:web to anybody looking to create a brand new website with beautiful modern design and a forward thinking team who are always willing to help.”
Joanne Jenkins
TAG Office
“b:web created two websites for us, which we really love. During the entire process we received an excellent service from the whole team. They are knowledgeable and innovative, great in both creative and technical aspects. They are also very honest and transparent, a pleasure to work with.”
Valeria Dove
Foster Denovo
“We are so delighted that we chose b:web to handle the day to day marketing of our eCommerce business. Not only have they saved me time and money they have increased our reach through social media and visibility on search engines. Because they have that perfect combo of techy/creative/commercial b:web have increased conversions significantly. I have been using b:web for a year and it’s the best decision I have made in a long time!”
Aileen
Babyface
“We recently took b:web’s SEO workshop to better understand what SEO actually is and how it can be used to optimise our website and increase our visibility on Google. The workshop, taught by Zoe in their contemporary b:web office, was exceptionally easy to follow – a great PowerPoint presentation with no jargon and with plenty of time for questions.”
Grace
Lawsons
“Great team and excellent customer support. We’ve recommended b:web a number of times. Keep up the great work!”
Jim Copeland
Tempcon
“I have worked with B:WEB across many projects and I have been very impressed with their knowledge and ability. – Highly recommended”
Richard Woods
Consultant
“We love using B:Web, Zoe and her team are so knowledgeable. When starting a project they really take the time to learn everything about what the desired outcome is and then work back to ensure that the correct facility is built to make the site as autonomous as possible. Great team, great company.”
Tim Woods
Castle Properties
“Wow! Amazing B-Web thank you from the bottom of our hearts. You’ve created a first class user friendly web-site that will support our community work and make it so much easier for parents with children with special needs and disabilities to engage with us and access support and information in our area. To find a company with a conscience, a strong sense of social responsibility and a genuine willingness to help and follow through with promises, was a new experience.”
Tara Vassallo
PPCV