Most of our projects involve some level of bespoke web development. Our customers choose to partner with b:web because, as well as being commercially aware, we are highly skilled technically. Our Directors, Zoe and Chris were software engineers for many years before starting b:web in 2004, and this means that we are often able to deliver solutions to technically-challenging situations where other agencies might struggle.
Web development projects that we have been involved in over the years include applications for event booking, continued professional development (CPD) programs, benchmarking, party planning, customer portals, customer relationship management (CRM) applications, content management systems (CMS), and many more. There is often a requirement for bespoke database development or a migration script and our experience means that there are never any nasty surprises – we are not reliant on third-party plug-ins. Nothing is ever outsourced – everything we provide is done in-house with care and dedication.
the b:web approach to web development
Our talented team includes full-stack developers who use primarily PHP and MySQL open-source programs to hand-craft bespoke web designs. We have worked on a variety of different concepts and have recently completed client projects which include web portals, bespoke content management systems and web applications for online membership sites.
We can also develop bespoke extensions for open-source web design platforms like WordPress, WooCommerce, and Magento.
Customer Relationship Management - CRM
Customer Relationship Management (CRM) solutions allow you to add value and automation to your business.
They can provide your clients with access to your own secure portal to complete tasks such as downloading invoices and resources, settling bills, viewing proposals, and asking questions. They instantly reduce clutter in your team’s email and free up valuable time. GDPR compliance can also be simplified using a CRM, as data and transactions are all centralised.
Our clients’ systems and back-office processes are all unique, so our CRM solutions are also completely bespoke and built from scratch, from the ground up.
Content Management Systems - CMS
Bespoke CMS solutions can be chosen for a number of reasons including their flexibility, the complete control over the end product, and the security of using a non-open-source solution.
Our b:SMART CMS has been developed on the TwistPHP framework (a secondary project by our Web Systems Architect). This powerful CMS is focused purely on the tasks publishers require, including simplifying the creation of content, and on-page SEO. b:SMART can power bespoke websites, CRMs, and web applications.
Over the years, variations of b:SMART have powered over 250 websites including versions for government departments and household brand names like Jamie Oliver.
Progessive Web Apps
When a brochure or eCommerce website is not enough, you may need a progressive web application.
Recent examples of web applications the b:web team have built include: membership eCommerce websites, social media-style platforms, wedding dress design tools and online image-sharing platforms.
Our web applications are generally designed and built as mobile-first solutions and can include comprehensive reporting as well as interactive elements like push-notifications.
If a solution is technically possible, we can build it!
Customer portals allow your business to meaningfully integrate with your customer’s daily activities. Your customer portal can be designed to perform almost any task that you imagine.
Some examples of customer portals that we have built recently include event management, benchmarking, event booking, professional development programs, and project management tools.
By combining CRM and progressive web development techniques with problem-solving customer portal functionality, your business becomes automated with a 24/7 support team.
Web Design Testimonials
“We recently took b:web’s SEO workshop to better understand what SEO actually is and how it can be used to optimise our website and increase our visibility on Google. The workshop, taught by Zoe in their contemporary b:web office, was exceptionally easy to follow – a great PowerPoint presentation with no jargon and with plenty of time for questions.”
“Thanks to the workshop, SEO is no longer a grey area for us. Following Zoe’s advice, we are more confident making decisions regarding our online marketing and we are far happier with the way our website is being presented to future and existing customers.””
Grace - Lawson Ltd, Plymouth.
“We are so delighted that we chose b:web to handle the day to day marketing of our eCommerce business. Not only have they saved me time and money they have increased our reach through social media and visibility on search engines. Because they have that perfect combo of techy/creative/commercial b:web have increased conversions significantly. I have been using b:web for a year and it’s the best decision I have made in a long time!””
Aileen - Babyface, Surrey
“I wanted to take this opportunity to thank you and your team for all your hard work. As you know being a small business I had concerns about utilising a marketing company and had always tried to deal with our marketing myself, I know realise that this was a mistake as your wealth of knowledge, support and advice is 2nd to none. You approached the project with fresh ideas and contemporary designs for which I’m very grateful and made the process thoroughly enjoyable””
Mark Ward, Plymouth
“b:web were really helpful and insightful with the SEO optimisation for our website. They clearly explained some essential SEO do’s and dont’s and useful tips. The specific pages that the team were paid to help optimise are performing at number 1 in the natural organic search rankings, no mean feat for a competitive field in which we operate! And as a result we are seeing great benefit. I am confident as a result of this initial SEO work, our return on investment has been tenfold. I would highly recommend b:web for any friends, customers or suppliers future projects.””
Mike Walker - MGN Events, Surrey
“We really love working b:web as they make it so easy, they understood exactly what we wanted and we LOVE it. b:web created a HTML email marketing campaign which has been extremely successful””
Trudie - The Lighting House, Surrey
“I have been working with the b:web team for a year since the launch of my business and I am seeing growth that has far exceeded my expectations. Their hands-on proactive service has meant that I can concentrate on product development and fulfilment. Not only do b:web provide a full service marketing for my business but they also cross into customer service by responding out of hours to messages on social media channel. I am delighted with the results. I would recommend but I would like to keep them for myself!”
Paul - Epic Play, Surrey
"b:web created two web designs for us, which we really love. During the entire process we received an excellent service from the whole team. They are knowledgeable and innovative, great in both creative and technical aspects. They are also very honest and transparent, a pleasure to work with."”
Foster Denovo, Surrey
"We have used b:web now for almost 6 years and they have built and developed 5 websites with us - they are the best agency we have used. Excellent design ability and the support couldn't be better. I would genuinely suggest them to anyone looking for a great Wordpress site - keep up the good work and thanks for all your support and help over the years !!”
"From branding, to design, to build, b:web took care of everything. We were delighted with the site, and the branding which they created for Shop Skincare has gone on to be used on our social platforms, print and packaging. "”
Shop Skincare, Surrey
‘We approached b:web and were highly impressed with their initial brief, understanding of our business and the concept for our website. Mark, Andrew & the team were very friendly yet professional and helped us through the entire creation of the site. Would recommend. "”
Highlight Parking, Surrey
"With the experience and expertise that b:web offered, we were confident that they would produce a fabulous new website that would be contemporary and easy to use as well as include the new mobile version which is now essential. Throughout the whole process, they were very helpful and gave us regular updates as well as a full training session when the website was complete. We are delighted with the new site and so far the response from clients has been excellent. I would strongly recommend b:web to anybody looking to create a brand new website with beautiful modern design and a forward thinking team who are always willing to help."”
Joanne Jenkins, TAG Office, Surrey
"b:web were commissioned to redesign our website and I am very happy with the results so far. It has been a pleasure to see their designs become reality. Their “no quibble” attitude to the project was refreshing and added great value. The H.G. Wells brand will now stand out and serve as a testament to all who put so much time and effort into this project. b:web’s advice and assistance has been invaluable to us and I am sure we will continue our excellent relationship with them."”
HG Wells, Woking, Surrey
"b:web have transformed our online presence from what was a failing design to something we are really proud of. They provide us with a tailored balance blend of SEO/Social media work, which works really well. We look forward to our continued partnership with the b:web team."”
Tim Paige - Tamar Towing & Caravans, Plymouth
"b:web have helped my small business grow far beyond what it would have been without the dedication and generosity of their digital team, in particular, Zoe-the-boss.
Their knowledge and proficiency is tremendous, and as a business owner who has been to the "other side" and experienced a bigger web agency, with whom I was more-or-less just a number, I have come to appreciate the personal contact and value of being able to just pick up the phone and chat about a digital query swiftly, with a real person!
Keep up the good work"
Caroline Arthur, Surrey
Discuss your next web development project with us
Would you like our team to add functionality to your next web development project? Perhaps you have an idea for a new development and would like to discuss the approach, or perhaps you already have a specification for us to look at? We’d love to hear from you and discuss your web development project over a coffee.