Web Development for Expat Academy
Expat Academy provides Global Mobility training courses and Global Mobility networking opportunities to HR professionals. Expats Academy offer a subscription based membership program providing unique content including live events and the collation and distribution of industry specific benchmarking data. Expats Academy have their head offices in Ashtead, Surrey.
The previous membership system was a combination of third-party booking systems, manual processes and WordPress managed content. b:web have previously worked with Expats Acadmey on various projects and were delighted to design and develop a bespoke Customer Portal allowing Expats to streamline and automate their business.
Through the provision of a bespoke Customer Portal Expats would be able to develop deeper and more meaningful connections with their members, centralise points of contact and vastly improve the speed, accuracy and discoverability of the benchmarking system.
Progressive Web Application
We initial met with the Expat Academy team at our web design studio in Woking, Surrey to discuss the initial requirement. We kick started the project by learning to understand the current systems, their flaws and benefits from which we created a roadmap outlining the functionality to be delivered.
We developed a bespoke Progressive Web App as the foundation of this project. The entire app was designed and developed for Expats from the ground up based specifically on their requirements. By developing a Progressive Web App we would be able to provide an app like experience for the end users without the hassle of creative separate versions for Apple and Android. The app would benefit from improved functionality such as push notifications and to integrate with their customers day-to-day events.
The main two aspects of functionality required were Bench-marking and Event Management which all needed to be wrapped with Member Management and Subscription Management functionality.
The old system required Expats to manually collate members bench-marking questions, distribute them via email and to use the responses to create PDF format bench-marking reports.
The new customer portal automates all aspects of asking and responding to questions. Members can post question that expats are able to verify before posting on the portal to member to reply anonymously. Relevant responses are graded automatically and Expats simply need to sanity check responses after the close date in order to produce a full bench-marking response.
We developed a search engine within the app so that any questions asked would first be cross-referenced with the archive.
Expats run a large number of live events. Members are now invited via the app which can also handle their RSVPs. Expats are able to manage the number of attendees, waiting lists and see reports on recent attendances.
Members can subscribe to notifications via push notification, email or directly via the app.
Web Design Statistics
This was an outstanding project delivered on budget by our senior development team. At the time of launch this bespoke project included
- 43,700 lines of PHP code
- 3,361 lines of CSS code
- 8,396 lines of HTML code
all hand coded across more than 1,229 files!
We would love to help your business to reach more customers. Please pop your details below for a completely free consultation. We’ll have a look at your website or brief and let you know how we can add our special touch.